I have a computer guru who helped corral the ransomware, and will be here in a couple days to use the suggestions by PCM staff to completely eliminate it. BTW If anyone wants to return the favor to the hacker, their instructions said to go to their website:.
You need to be a member in order to leave a comment. Sign up for a new account in our community. It's easy! Already have an account? Sign in here. PC Matic Super Shield keeps blocking my applications and it is getting.
Share More sharing options Followers 0. Recommended Posts. DHemmingway Posted November 21, Posted November 21, edited. Edited November 21, by DHemmingway. Link to comment Share on other sites More sharing options IntelGuy Posted November 21, Posted November 21, Moving to our Paid Products forum. Bulldog61 Posted December 3, Posted December 3, I've added an application to the whitelist but it is still blocked by super shield. IntelGuy Posted December 3, DJS Posted May 4, Posted May 4, Thanks for the instructions.
The instructions worked. Why don't they ever respond to attempts to contact them? IntelGuy Posted May 4, DJS Posted May 5, Posted May 5, My apologies to PCMatic. Turns out my email ISP's spam filter had quarantined those messages. An individual PCMatic staff person sent an email from his personal address and got through. I am a new user, so still learning the ropes. I had work arounds - but couldn't get rid of the virus.
BTW If anyone wants to return the favor to the hacker, their instructions said to go to their website: www. Existing Customers Home Customers. Add a Device. My Account. Renew Subscription. Customer Support. Business Customers. PC Matic Portal. Technical Support. This site uses cookies to help improve your user experience.
By continuing on our site you consent to our use of cookies. View Privacy Policy. Select Operating System. Download PDF Instructions. To complete the install process, you will need to know the administrator password for the computer.
This is most likely the password you use to login to your Mac on a daily basis. Once you double click the InstallPCMatic. Uninstall PC Matic. Open the PC Matic. Type in your administrator password and click Install Software. Once completed, click Close. It will begin as a red shield. Sign in with your PC Matic account information. View Screenshot Once signed in, your Mac will prompt you to allow our system extension and full disk access.
This is critical for antivirus products and must be allowed for PC Matic to protect your device. Click Open Security Preferences in the prompt. Unlock the window by clicking the lock in the lower left corner and entering your administrator password. Then click the allow button. View Screenshot After you click allow , the option will disappear.
Next, click Privacy at the top of the window. It is the last tab on the right. Scroll down on the left side and select Full Disk Access.
View Screenshot Your shield will turn green and installation is now complete! Double click the InstallPCMatic. View Screenshot During installation, your Mac will prompt you to allow our system extension. Close System Preferences. Once the install completes, click Close.
View Screenshot Your shield will now turn green. Installation is complete. Annual Price.
0コメント