What if your younger kids have their hearts set on using TikTok? In particular, child predators sometimes use Duets as a means to access young children and groom them. As with most apps that allow for discussion, TikTok is oft cited as a hotbed of teen bullying by experts. That can include rules about language your kids can use on the app when talking to other users plus guidelines on what to do if they encounter a cyberbully. Sometimes that can mean a fun dance trend.
Other video trends, like the cinnamon challenge — in which kids were challenged to eat a spoonful of cinnamon in under a minute without drinking anything to wash it down — have been known to present real health and safety concerns. So what if your child has a regular — i. Do you have to let them out onto the Wild West of TikTok, where anyone can watch their videos? Well, no. TikTok parental controls can be found in the user profile by clicking on the three dots in the upper right corner.
There are several options offered there, with varying degrees of parental control. Reboot the watch. If it still shows no SIM, your watch may have been exposed to water.
If this is the case, please contact our Customer Service team for further assistance. We made this video for more information on inserting your SIM card. You need to contact your carrier, switch to the correct plan, and then reboot the watch. You can activate the SIM and credit the account online. Visit Red Pocket's website. Your child will not receive any unwanted phone calls when the Firewall is turned on.
To enable the Firewall go to Settings in the App and enable the feature. We made this video for more information on setting up the Firewall. If the Firewall setting was not enabled properly, it may have run into issues when transmitting from the TickTalk App to the watch. This can occur when the watch is turned off or if you are in an area with little to no signal. To fix, simply disable the Firewall in the App Settings, then enable again when you are sure the watch has a good connection.
The Firewall should now be enabled and will block any unknown numbers. Have the person who would like to contact the watch download our free TickTalk app at the Apple or Google Play Store and sign up for an account. Once they download the app, select the avatar icon in the upper left corner and select Add Another TickTalk.
Enter the watch TTID number and the Primary User you will receive a notification for any add requests where you can give Full Access access to everything you have access to including location and settings or Limited Access to be able to simply message and video call the watch.
Once they have signed up, they will need to enter the IMEI number of the watch, which can be found under Settings on the watch, and pair. We made these videos for more information on: Pairing the watch and App Setting up contacts Approving App users. Select each icon to set the contact phone number. You do not need to enter the country code in front of your ten-digit number. To transfer your contacts or any other information programmed in your App to your TickTalk, you must have a compatible GSM SIM card with activated data and credits on your plan.
Please be sure you have a SIM card for a regular cell phone and not a wearable, digits, tablet, or tracking plan.
You can set the access level for every contact individually. On the TickTalk App, select the Settings icon in the upper right-hand corner, select All App Users, and select the contact who you would like to set access for. We made this video for more information on setting user access levels. Press the silver button once to wake up the screen, then hold the red SOS button for three seconds to initiate the SOS call. TickTalk 4 can communicate with international or overseas numbers.
You will need to set up the contacts through the TickTalk App with all applicable dialing details which can be provided by your local carrier. Before setting up your APN, you will need to get the specific code from your local carrier. After the code is entered, save by selecting the floppy disk in the upper right hand corner and reboot the watch. To reboot the watch, simply hold the silver button and reboot. Once the watch turns back on, you should see a 3G or 4G symbol next to the signal bars to indicate your data is working.
All messaging takes place between your watch and our free TickTalk parental control app which can be downloaded at the Google Play or Apple Store. We do this to offer the best possible protection of your child's data and ensure that no unknown numbers are contacting your child.
Check to see if your child's TickTalk is online or offline. If it is offline, this may be the issue. Charge your TickTalk and check to see if you have phone service. If signing out and signing back in does not fix this issue, reset the watch from the watch settings, allow it to reboot, and try the message again.
Charge your TickTalk and check to see if you have cellphone service. When in Do Not Disturb mode, any text messages that are sent cannot be seen as the watch is shut off from all alerts and notifications.
If you received an alert that the Instant Messaging feature is not working, it will be back as soon as the watch reconnects to the server which is typically under 1 minute. My cameras look like they have condensation inside. What do I do? If it seems like you have condensation or fogging on your camera lenses, it may be due to the back SIM lid not being shut completely.
Please open the back SIM lid and allow to dry for 24 hours. After 24 hours, please close the back SIM lid securely, ensure it has shut properly, and the issue should be fixed. If you continue experiencing issues, please reach out to our Support Team here.
To make sure your pictures and video calling are clear: 1. Please be at least 15 inches away from the camera to ensure the camera can focus. Do not shake the watch and keep your wrist stable when shooting.
Use a well-lit environment. Keep the camera clean. If using video calling, ensure your Wi-Fi connection is stable. If you received this notification, this could be a hardware issue. Reset the watch from the watch settings, reboot and try again. If this does not work, please contact our Customer Support team for further assistance. Contact Customer Support. If your watch password is entered incorrectly multiple times, your TickTalk will lock all features except for voice calling.
You can either reset the password or disable the password completely to remove the error message. Hold the silver Power Button for 10 seconds to restart the watch and try again. If the watch screen does not unfreeze, please contact our Customer Support team for further assistance. If your touch screen is not responding, try cleaning the screen, pushing the icons harder, or use the red button as a back button.
We enlarged the back arrow to make it easier to respond. Try again and if the issue persists, please contact our Customer Support team for further assistance. Ghost touch is what happens when your touch screen products perform actions by itself like reacting to non-existent button touches and opening features without prompt. You can try a few common quick fixes. To troubleshoot, try:.
This will help to clear away any debris, dust, or grease that can be interfering with your touchscreens response. You can clean your watch screen by using a microfiber cloth or basic alcohol wipe. Try rebooting your watch by holding the silver button on the right hand side. You can select to reboot or power off to turn off your device. To turn back on, simply hold the silver button until you see the TickTalk logo. If you are still experiencing the issue, please make sure your watch is upgraded to the latest tOS software update.
You will see New Version and Click to Update if an update is available. If the above steps do not solve the issue, please try performing a system reset on your watch to remove any underlying software issues that may be present. Please back up all information on your TickTalk to the T-Cloud which can be done in your parental control app under Settings as the system reset will clear out all your saved data.
Please fill out our form here to request a replacement and a member of our team will reach out to you within two 2 business days with next steps. Have questions? Please contact our Support team here. To turn the ringtone volume up or down, swipe the watch screen and select the gear icon to go to Settings, select Volume, and adjust accordingly. To turn the speaker volume up or down, you can do so during an active call.
Repeatedly tap the plus icon and you will notice the row of dots below move from left to right to indicate lower and higher volumes. If the dots do not move, this will indicate the volume is at maximum level and vice versa for lowering the volume.
To use this function, select the Phone icon at the bottom of the App and you will be prompted to input your information. After you have inputted, select the Phone icon again and you will see a Remote Answer icon. You will be able to hear what is going on around the watch's surroundings, but your end will be muted.
Please note, the quality of Remote Answer will be similar to that of an accidental dial. If the watch does not call back within 1 minute, ensure that the watch has at least 2 white signal bars and displaying as Online in the TickTalk App. Please note, for privacy and security reasons, you cannot remotely access the cameras on your TickTalk and this is not a feature we offer on our devices. TickTalk operates the same as a personal smartphone and with the smaller size of the watch, overheating may occur with excessive use.
We have added multiple heat insulation parts in the watch to protect against this issue. Once you stop using the watch, the temperature will drop quickly.
Reasons for the temperature rising may be one of the below: 1. If you are in an area with poor reception, the CPU will continuously search for signals which can generate heat. Video calling requires continuous uploading of data which can cause the CPU to generate heat.
Continuous use, such as excessive phone calls, video calling, sending messages, etc. We recommend that you take off the watch immediately if your child feels uncomfortable. Once you stop using the watch, the temperature will drop quickly and return to its normal state.
Once connected to Wi-Fi, a window will pop up on the watch and instruct you to upgrade. If you see a red dot next to OS Update, you require an upgrade. Select the tab to check which version you are currently using. To make sure the OS upgrade installs properly, make sure: 1.
Please charge the watch and try again. You have strong cellular reception. If the reception is weak, connect the watch to Wi-Fi and try again. The watch screen did not freeze during the update. If it did, please hold the power button for 10 seconds to re-activate the system. For both iPhone and Android devices, you must first log in to your TickTalk App, click on the three bars in the upper left-hand corner and select About Us.
You will be directed to another page that will tell you which version of the App you are currently using. We made this video for more information on how to set up the App. If you simply uninstalled the TickTalk App, the settings and options inside the App will not automatically change, disable, or revert to default.
If you are the Primary User, all other App users will need to pair to the watch again. If you unbounded the watch in the TickTalk App or selected System Reset, all of your information will be wiped and you will need to start over.
We made this video for more information on pairing the watch. The watch may be offline. Please restart the watch, place it near a window or door to optimize reception, and try again. Please make sure you see the connection icon on the watch before setting up through the TickTalk App. If you have bad reception, please connect the watch to Wi-Fi and try to set up again.
If you have an iPhone device, the first letter of your email may have been automatically capitalized. Try capitalizing the first letter of your email in the username field on the App and try to log in again with your password. Tap the upper right icon from the main Map screen of the App and select the user head icon in the top left corner. Select the watch you want to remove and select the gear icon in the upper right-hand corner. On this screen, select All App Users and you will see a red button that says Unbound.
Tap the Unbound button to remove your old watch from your App account. A lot of users on the Google product forums have been complaining about the battery draining faster than it should.
This is probably the most commonly-reported problem that people are encountering with Wear OS. There are various potential causes. There have been many threads of people having trouble getting their Wear OS device to connect to their smartphone. In order to ensure that your phone is definitely compatible, go to g. There is currently a known bug where the iPhone 12 range is having issues with Wear OS. A number of Wear OS users are having trouble with inconsistent notifications.
The watch will just randomly stop receiving notifications even though it says it is connected. This can happen multiple times in a day.
These can be frequent or intermittent, with no obvious cause. There are a few different things you can try:. Quite a few Wear OS users have encountered an issue with voice commands. This can happen when trying to set a reminder or an alarm or when launching a specific app. Some people are having trouble downloading apps or app updates from the Play Store on their Android smartwatch. Despite Wear OS 2. Enhance your experience on the desktop version, as all of their videos have HD quality.
Tik Tok for Windows has a speedy load-up time so that you can get stuck into some entertaining content straight away. Keep teens safe with parental locks. Despite this, Tik Tok still remains an unsuitable program for teenagers if left unsupervised. The videos can sometimes have sexual themes or provocative dancing that parents might not want their children to watch.
Another downfall is that you have to download an emulator before you can use Tik Tok. A simple, easy-to-use grammar and spell checker. Free Windows-approved video editor.
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